Your trusted and insightful local ally.

Meet Kristen and Karla.
From absolute strangers,
to authentic locals. Yes, we've walked the same path before.
We are Kristen and Karla, the duo behind this project, ready to guide you through the exciting journey of relocating to Portugal. Originating from the US and Mexico respectively, our story is drawn from our personal experiences, a new friendship, and a shared passion for helping others navigate the challenges of relocation and settling into a new country.
Our journey started precisely in Portugal when Kristen moved with her family in 2014, unknowingly about to meet Karla, an expat since 2004. Bonded by parenthood and new beginnings, a simple introduction from Karla - "with a K" - sparked a friendship and a shared mission. Together, we began helping fellow expats navigate the challenges of settling in Portugal, eventually turning informal support into a dedicated service for new residents.
Having walked in your shoes, we know the importance of having someone who understands the local landscape, and also speaks the same language. The initial paperwork, finding the perfect home, navigating the local bureaucracy, and ensuring the well-being of our families – we've been through it all.
Sorted isn't just a business; it's a testament to the power of friendship, empathy, and the belief that everyone deserves a smooth transition when embarking on a new life adventure. The name "Sorted" reflects our commitment to alleviating the stress and uncertainty that often come with relocation and living in a new country. In Portuguese, "sorte" translates to "luck," and indeed, we consider ourselves fortunate to have found each other and to be able to extend our expertise and support to our valued clients.
Our journey started precisely in Portugal when Kristen moved with her family in 2014, unknowingly about to meet Karla, an expat since 2004. Bonded by parenthood and new beginnings, a simple introduction from Karla - "with a K" - sparked a friendship and a shared mission. Together, we began helping fellow expats navigate the challenges of settling in Portugal, eventually turning informal support into a dedicated service for new residents.
Having walked in your shoes, we know the importance of having someone who understands the local landscape, and also speaks the same language. The initial paperwork, finding the perfect home, navigating the local bureaucracy, and ensuring the well-being of our families – we've been through it all.
Sorted isn't just a business; it's a testament to the power of friendship, empathy, and the belief that everyone deserves a smooth transition when embarking on a new life adventure. The name "Sorted" reflects our commitment to alleviating the stress and uncertainty that often come with relocation and living in a new country. In Portuguese, "sorte" translates to "luck," and indeed, we consider ourselves fortunate to have found each other and to be able to extend our expertise and support to our valued clients.
Our values dictate the way we work.
Accountability
We take full responsibility for every step, ensuring transparency and reliability in all our actions and decisions.
Honesty
We communicate openly, providing honest guidance and information that will help you navigate your relocation journey with integrity.
Empathy
We understand your challenges, listen closely, and customize our services to meet your unique needs with care.
Flexibility
We adapt to you, offering solutions tailored to your needs and accommodating any changes that arise along the way to make your journey effortless.